Protection and MHPSS Area Coordination Assistant

About the role

IOM is recruiting a Protection and MHPSS Area Coordination Assistant for its Sub-Office in Bihac. Reporting to the Head of the Sub-Office and working with the Protection Coordinator, the post supports the implementation and monitoring of protection and mental health and psychosocial support (MHPSS) activities at cantonal level.

Key responsibilities

• Coordinate case management with Protection and MHPSS assistants and field staff so that vulnerable cases are managed ethically, referred and followed up.
• Liaise with other agencies, line ministries and civil society actors to mainstream protection and MHPSS in the mixed migration flow response.
• Take part in sector meetings, working groups, mapping, planning and reporting, leading thematic exercises when needed.
• Ensure service mapping in all sites, organize participatory assessments, run information provision activities and prepare materials such as presentations, leaflets and skills assessments.
• Help identify gaps and needs in service provision and keep referral pathways up to date.
• Report on protection and MHPSS activities at cantonal level and coordinate daily work assignments and leave for site assistants.

Required profile

• University degree in Psychology, Sociology, Social Work, Anthropology or a related field with two years of relevant experience; or high school certificate with four years of relevant experience.
• Fluency in English and one of the three official languages of Bosnia and Herzegovina (Bosnian, Croatian or Serbian).
• Experience implementing and coordinating protection and psychosocial activities in a humanitarian setting, and in mixed migration flow emergency response.
• Knowledge of migration-related topics and familiarity with the region are advantages; experience in the UN system is also an advantage.

Required skills

• Proficiency in MS Office applications.
• Desirable: experience in clinical counseling psychology, psychotherapy or counseling for social workers.
• Desirable: working knowledge of Arabic, Farsi, Kurdish, Pashto, Urdu, Dari, Punjabi or Turkish.