Department Manager – Operations (Retail)

About the role

We are looking for a Department Manager – Operations to support the launch of the first Victoria's Secret store in Croatia. You will work closely with the Store Manager to ensure smooth day‑to‑day store operations and help build a high‑performing team.

Key responsibilities

• Prepare and manage staff schedules to guarantee effective store coverage.
• Oversee cash desk operations and ensure compliance with all procedures.
• Prepare cash reports in collaboration with the Store Manager.
• Record, organize, and archive accounting documentation accurately.
• Facilitate timely flow of documentation between the store and the head office.
• Support the Store Manager in team management, motivation, development, and training.
• Coordinate operational priorities to maintain efficient store performance.

Required profile

• Previous experience in retail operations, store administration, or a similar role.
• Proven ability to handle staff scheduling, cash management, and administrative processes.
• Strong organizational skills with attention to detail.
• Effective communication and team coordination abilities.
• Hands‑on, solution‑oriented approach to daily operational challenges.
• Comfortable working in a fast‑paced retail environment.

Required skills