Operations Lead – Croatia

About the role

Civitta is seeking an Operations Lead to manage and optimise internal processes for its Croatian entity. The role will oversee finance, HR, administration and office management, ensuring compliance with local regulations while supporting the headquarters stream. You will act as a bridge between local teams and central functions, driving operational excellence.

Key responsibilities

• Manage local operations and the financial budget for the Croatian entity.
• Handle banking operations, including payment entry, approval and release.
• Support budgeting, invoicing, cash‑flow planning, salary payout coordination, year‑end closing and liaison with external accounting partners.
• Coordinate business‑trip documentation, per diems and related financial processes.
• Ensure smooth HR operations and compliant document flow according to the Croatian Labour Act.
• Oversee employment contracts, annexes, onboarding, off‑boarding and termination documentation in partnership with central HR and payroll teams.
• Support local recruitment activities and hiring coordination.
• Supervise a junior operations/administrative employee, planning tasks, quality control and on‑the‑job guidance.
• Collaborate with central Operations, Finance, Payroll, HR and IT teams on local and regional initiatives.
• Manage day‑to‑day office management and operational activities for the Zagreb office.
• Administer the local employee benefits budget and support employee‑related initiatives.

Required profile

• Bachelor’s degree in Accounting, Finance, Economics, Business Administration or a related field.
• Previous experience in accounting, finance or a related administrative/financial role.
• Native‑level Croatian and upper‑intermediate English, both written and spoken.
• Strong analytical thinking, high accuracy, responsibility and attention to detail.
• Ability to prioritize tasks effectively and meet deadlines in a fast‑paced environment.

Required skills

• Proficiency in Microsoft Office (Excel, Word, PowerPoint).