Sales Support Administrator (m/f)

About the role

The Sales Support Administrator will oversee open customer items and manage collection processes, ensuring timely payment of receivables.

Key responsibilities

• Monitor open customer items, enforcement, bankruptcy and pre‑bankruptcy cases.
• Track payment deadlines and reconcile open items with customers.
• Send account statements, invoice copies and manage active collection calls.
• Create and dispatch reminders and notices to customers.
• Maintain correspondence with customers in the ERP system.
• Collaborate closely with lawyers, collection agencies and public institutions.
• Handle security deposits, process collection instruments and document business processes.
• Report to supervisors and propose improvements to the collection process.
• Work closely with the sales department.

Required profile

• Attention to detail and ability to follow legal and accounting standards.
• Strong communication skills for interaction with customers and external partners.

Required skills

• Proficiency in ERP systems for recording customer interactions.

What we offer

• Training in accounting and finance.
• Compliance with accounting policies and national regulations.